Operational Improvement Thought Leadership Website Launched

3/3/2008 9:48:32 AM

Southfield, MI – DSS Corporation, (www.dss-corp.com) launched a new Enterprise Operational Improvement thought leadership website. This is the first in a series to come.
The website (www.operationalimprovement.com) is designed for business executives in private industry. The site covers a broad range of topics designed to improve operations and increase customer satisfaction. The topics include: workflow process improvement, full cycle document management and disaster recovery.
This operational focused website focuses on 5 major issues impacting improved operations and customer satisfaction. In summary these issues are as follows:

• 1. No Customer Satisfaction metrics defined or communicated throughout the Enterprise
• 2. No clear requirements for Operational Improvement and Workflow Processes for Employees
• 3. No Decision often slows Operational Improvement efforts to a snails pace
• 4. Lack of information sharing requirements defined and communicated
• 5. No Disaster Recovery Procedures and Record Spoilage Policies cause risk management liabilities The site www.operationalimprovement.com also provides a whitepaper addressing these issues and ways to improve operations and increase customer satisfaction.