.gif){kind=spacer}
Who we are..
DSS Corporation, a technology solution provider, is committed to providing the technology tools and solutions to ensure the clarity and accuracy of both voice and digital communications. The company's state-of-the-art contact center recording and document technology solutions are used by Fortune 500 companies and government organizations throughout the United States and Canada.As a working definition we'll consider that communication has been successful if there is shared understanding that triggers a satisfactory out-come. Whether telephone conversations, or scanned documents, communicating and sharing this information must be effective and suited to meet the specific goals of each organization. In all aspects of business this is true but nowhere is this more crucial than in the 9-1-1 emergency response world where accuracy can be a life or death situation.
Information has value to any organization. The following shows the relationship between information access and time. Information access decreases over time but it is critical to archive and be able to retrieve the information months, years or even decades later.
DSS Corporation helps organizations at all levels make intelligent decisions by incorporating structured and unstructured data in a simple repository making it instantly available.
Structured Data:
|
|
|
Unstructured Data
|
Contact Center Division
- Enterprise Recording & 911 Emergency Recording Solutions
- Quality/Assessment & On-line Evaluation Solutions
- Enterprise Reporting & Screen Data Capture Solutions
- Wireless Video Solutions
- Document Imaging & Data Capture Solutions
- Enterprise Report Management Solutions
- Document Conversion & Web Hosting Solutions
- Legacy File Conversion
- On-site scanning and fulfillment services
DSS Corporation strives to make our customers leaders in their respective markets. We make the data available and usable instantly. Instead of spending time gathering information, our customers spend time analyzing and making intelligent decisions with the information. Our solutions help our customers provide the ultimate in customer/constituent service and increase bottom line profitability while reducing liability.
Our mission is to provide instant access to critical information, improve customer productivity and provide total customer satisfaction through technology, education and people. This combination allows DSS Corporation to provide state-of-the-art solutions to our most valued resources - OUR CUSTOMERS!