Southfield, MI – DSS Corporation, (www.dss-corp.com) launched a new Enterprise Operational Improvement thought leadership website. This is the first in a series to come.

The website (www.operationalimprovement.com) is designed for business executives in private industry. The site covers a broad range of topics designed to improve operations and increase customer satisfaction. The topics include: workflow process improvement, full cycle document management and disaster recovery.

This operational focused website focuses on 5 major issues impacting improved operations and customer satisfaction. In summary these issues are as follows:

1. No Customer Satisfaction metrics defined or communicated throughout the Enterprise
2. No clear requirements for Operational Improvement and Workflow Processes for Employees
3. No Decision often slows Operational Improvement efforts to a snails pace
4. Lack of information sharing requirements defined and communicated

5. No Disaster Recovery Procedures and Record Spoilage Policies cause risk management liabilities The site www.operationalimprovement.com also provides a whitepaper addressing these issues and ways to improve operations and increase customer satisfaction.

For more information on Operational Improvement, please visit: www.operationalimprovement.com DSS Corporation (www.dss-corp.com ), headquartered in Southfield, Michigan, specializes in operational improvement and customer satisfaction for private industry.

Contact: Jeff Vezina,
DSS Corporation
Phone: (866) dss-corp
Fax: (248) 569-6567
Email: jvezina@dss-corp.com
Web site: http://www.dss-corp.com