Dictation & Transcription | Telephone Recording | Document Imaging
 
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Market Overview
Application Suites
Recording Benefits
Commercial Contact Centers
  • Verify Transactions and save money
  • Increase customer satisfaction
  • Increase agent satisfaction
  • Eliminate He Said / She Said Scenarios
  • Evaluate your quality programs and verify return on investment
  • Capture calls, screen data, web chat, and e-mail for the full picture of the customer experience
911 Emergency Services
  • Verify what was said with Instant Recall of the last call
  • Listen to multiple conversations for Scenario Reconstruction
  • Lightning fast retrieval of calls
  • Easily share calls with the appropriate authorities
  • Tag calls for easy retrieval
  • Years worth of information at a click of a button
  • Evaluate dispatchers for QoS (Quality of Service)
  • Capture screen data for full Scenario Reconstruction
  • Run reports of call volumes and trends for easy staffing
  • Save lives with the correct information instantly of the customer experience
DSS Corporation  |  18311 W. Ten Mile Road, Suite 200  |  Southfield, MI 48075
Telephone: 866.DSS.CORP | 888.305.3428
Fax: 248.569.6567
EMail: info@dss-corp.com